Partnership Manager

About GeneralMind

GeneralMind builds AI Systems of Action for complex enterprise workflows. We deploy AI employees that automate messy operational handovers across supply chains: processing orders, validating invoices, coordinating suppliers, and handling exceptions directly on top of enterprise systems like SAP or Oracle.

Our platform combines AI agents, operational context graphs, and real transaction data to achieve Autopilot-grade automation in real operational environments. We work closely with leading global companies across manufacturing, retail, and logistics to deploy AI into mission-critical workflows.

About the role

Partners are one of our most important routes to winning large enterprise customers. As a Partnership Manager, you work hand in hand with our partners (consultancies, system integrators, and industry players) to open doors, build joint solutions, and convert big enterprise deals together.

You own these partner relationships from start to finish. You make partners successful, develop the solutions that create value for the end customer, and use the partner network to source and close new business. You work across AI, enterprise operations, and commercial strategy, together with product, go-to-market, and the founders.

This is as much a build role as a relationship role. You'll shape how partnership management works at GeneralMind and use AI tools to get more done, not just follow a playbook that already exists.

What you will do

• Win enterprise customers through partners. Work with our partners to open doors to large accounts and convert them into customers together.

• Own partner relationships from start to finish. Be the trusted contact for our partners, understand their goals, and build the trust that turns into joint deals.

• Build solutions with partners. Turn messy operational challenges into clear, well-scoped solutions on top of systems like SAP, Oracle, JDE, and Dynamics, matching what our platform can do with what the end customer needs.

• Drive adoption and growth. Guide joint customers from first deployment to scaling AI across more workflows, and keep finding new ways to grow the business with each partner.

• Work with senior stakeholders. Partner with operational leaders, IT, and executives on both sides to build buy-in and navigate complex decisions with many people involved.

• Own the commercial side. Lead contract, pricing, and renewal conversations that work for us, the partner, and the customer.

• Represent GeneralMind in the market. Grow our presence among operations and supply-chain leaders through events, roundtables, webinars, and conferences, and feed what you learn back into product, marketing, and GTM.

What we are looking for

• Experience in enterprise partnerships, account management, strategic sourcing or procurement, consulting, or B2B SaaS, ideally partner- or customer-facing. Recent graduates are welcome too, especially with strong internships.

• A track record of building trusted relationships with enterprise stakeholders across operations, IT, and leadership.

• You pick up complex products and operational processes quickly, and can translate their value into clear business outcomes for non-technical buyers.

• Strong commercial instincts: comfortable owning contract, pricing, and negotiation conversations.

• A structured, analytical approach: you think in stakeholder maps, success metrics, and review rhythms.

• An outgoing, credible communicator who can represent GeneralMind on stage, in the room, and in writing.

• Familiarity with procurement, supply chain, or enterprise operations is a strong plus.

• Strong curiosity for AI tools and a real willingness to make them part of how you work.

• Excellent communication in German and English; additional languages are a plus.

What you'll get

• Real ownership from day one: you'll shape how partnerships work at GeneralMind and help win our biggest customers.

• A front-row seat at an AI startup working with some of the world's biggest companies.

• Direct work with the founders, product, and GTM, with short paths and quick decisions.

• Room to grow as the partnerships function and the company scale.

• Time and budget to try new AI tools that make you more effective.