Customer Solutions Architect

About the Role

You are the strategic engine of our sales team and the bridge to our product group. In this role, you spend your time with energy sector executives, deciphering their long-term digital strategy, identifying where their current IT architecture is holding them back, and showing them a clear path forward with our platform.

Rather than walking through feature checklists or running standard software demos, you help prospective clients map out the financial and operational impact of changing how they work. You will sit in the room with Powernaut's exciting team of Account Executives to build trust with enterprise architects and business leaders, prove the financial return on investment, and turn complex client feedback into clear direction for our product roadmap.

Key Responsibilities

• Partner with Account Executives on major energy accounts to lead strategic discovery, identify core business pains, and design high-impact solutions.

• Calculate and demonstrate business value, building clear financial ROI models and business cases for executive buyers.

• Map high-level enterprise architectures, integration points, and security requirements without losing sight of the broader commercial goals.

• Run technical validation, manage RFP responses, develop partnerships in the context of winning deals and resolve complex objections during the sales process.

• Bring raw feedback from the field directly to our Product team, helping turn market requirements into prioritized features on our roadmap.

• Guide prospects through the transition from early sales conversations to full deployment, ensuring they realize the promised value.

What You Bring

• At least 5 years in solution architecture, technical consulting, or enterprise pre-sales within SaaS and the energy sector.

• Broad understanding of energy industry tech stacks, legacy utility platforms, cloud architecture, and security standards.

• Strong commercial instinct with proven success driving complex enterprise RFPs, procurement rounds, and executive discussions.

• Ability to talk strategy with a CIO, dive into integration details with an Enterprise Architect, and keep everyone focused on business outcomes.

• Sharp analytical skills to capture customer pain points and translate them into actionable requirements for internal product teams.